Security & Data Handling
- Authentication via Shopware SSO
- AES-256-GCM encryption using AWS KMS
- Tenant-isolated storage
- EU-based infrastructure (eu-central-1)
Troubleshooting
| Issue | Solution |
|---|---|
| Workflow stuck deploying | Redeploy |
| Unauthorized errors | Re-authenticate |
| Missing event data | Inspect payload with Log node |
| BC filter returns empty | Validate OData syntax |
| Slack message not sent | Re-authorize Slack |
Activating the Nexus ingestion service
If runtime extension management is disabled (common on composer-managed installations), the Shopware Nexus Event Ingestion Service cannot be activated from the Administration. Activate it from the CLI instead:
bash
bin/console app:activate ShopwareNexusIngestionServiceStill stuck? Ask in the Nexus club.